What We Collect and Why We Use It
When you open an account with pg389, we collect the details you submit during registration — your name, contact information and the payment method you choose to connect. If you link DANA, OVO or GoPay, we store the reference needed to process your deposit or withdrawal;
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we do not store your full wallet PIN or credentials. We also collect session data: your device type, browser, IP address and the pages you interact with. This helps us keep your account secure and serve the right content for your region. Transaction records are retained
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to meet our platform obligations and to resolve any disputes you raise with our support team. We do not sell, rent or trade your personal data to marketing third parties. Data shared with payment processors — such as the rails behind DANA, OVO and GoPay —
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is limited strictly to what those services need to complete your transaction. You are entitled to ask what data we hold about you, request a correction, or ask us to delete your account data where no legal hold applies. All requests are handled through our support
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channel. Access to your data and our services depends on local law and the eligible regions where pg389 operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.